Switching real estate agents mid-listing feels dramatic—like firing your contractor while the kitchen's half-demolished. But it happens in Franklin more often than most people realize, and the reasons usually aren't what you'd expect.
It's rarely about the agent being incompetent. Most agents in Franklin are perfectly capable of selling a home. The breakdowns happen in the spaces between capability and execution—in the gaps where expectations and reality don't align.
A home sits on the market for three weeks. The seller checks their phone, refreshes their email, drives past the house to see if anyone's looking. Nothing from their agent.
Then a text arrives: "Just checking in! Market's a little slow right now. Hang tight."
That's it. No data on how many showings occurred. No feedback from buyers who walked through. No analysis of competing listings that just hit the market in Westhaven or Fieldstone Farms. Just... hang tight.
This communication breakdown is the most common reason Franklin sellers start looking for new representation. It's not that the agent isn't working—they might be doing everything right behind the scenes. But the seller doesn't know that. All they know is silence, followed by vague reassurance.
What sellers actually need during a listing period is a clear understanding of what's happening and why. If a home in Ladd Park gets twenty showings in two weeks but no offers, that tells a specific story. If it gets two showings, that tells a different one. Both situations require different responses, and both require the seller to understand what they're dealing with.
The agents who keep their clients aren't necessarily better at selling homes—they're better at keeping sellers informed about the process, even when there's nothing exciting to report.
Here's a pattern that plays out across Franklin neighborhoods every season: An agent wants the listing. The seller wants to list high. The agent agrees to the price to win the business, privately thinking, "We'll get them to reduce in a few weeks when it doesn't sell."
Six weeks later, the home has been on the market long enough to develop a stigma. Buyers in Franklin are savvy—they notice when a house sits. They start wondering what's wrong with it, even if nothing is.
Now the seller is frustrated, the agent is frustrated, and a price reduction feels like admitting defeat rather than a strategic adjustment.
The sellers who switch agents in this scenario aren't always being unreasonable. They often feel like they were set up to fail. An honest pricing conversation upfront—even if it's uncomfortable—would have served everyone better. When an agent agrees to an unrealistic price just to secure the listing, they're essentially guaranteeing a difficult situation down the road.
This happens particularly often with unique properties or homes in transitional areas where comparable sales are scarce. A seller might point to what their neighbor got two years ago, not realizing how much the market has shifted in neighborhoods like Historic Downtown or Cool Springs adjacent areas. An agent who doesn't push back on that reasoning isn't doing the seller any favors.
Before the listing agreement was signed, there were promises. Professional photography. Targeted social media campaigns. Open houses. Outreach to the agent's network of qualified buyers.
After listing, the reality looks different. The photos are fine but not exceptional. The social media "campaign" is a single post that disappears into the algorithm. The open house happens once, then never again. The agent's buyer network apparently doesn't include anyone looking for this particular home.
Franklin sellers switching agents mid-listing often point to this gap between promised marketing and actual marketing. They were sold on a vision that didn't materialize.
This isn't always the agent's fault—sometimes market conditions change, or the home presents challenges that weren't apparent initially. But when sellers feel like they were promised one level of effort and received another, trust erodes quickly.
What makes this particularly frustrating is that effective marketing in Franklin isn't actually complicated. Clean, well-lit photography matters. Accurate, compelling descriptions matter. Making sure the home appears correctly in MLS searches matters. These basics, executed well, often outperform elaborate marketing plans that exist only on paper.
The sellers who end up switching agents mid-listing often had warning signs they ignored during the initial conversations. They chose the agent who told them what they wanted to hear about price. They didn't ask specific questions about communication frequency or marketing execution. They assumed things would work out.
A few questions worth asking before you sign:
How often will you update me, and what will those updates include?
What happens if we're not getting showings after two weeks?
Walk me through exactly what marketing you'll do in the first ten days.
What price would you recommend if I told you I needed to sell within 60 days?
The answers to these questions—and how the agent responds to being asked—tell you more than any listing presentation ever could.
Switching agents mid-listing isn't ideal. It resets your days on market in buyers' minds, creates awkward conversations, and delays your timeline. But sometimes it's the right call. The goal is making that decision unnecessary by choosing the right partner from the start.
Excellence, Without Exception.™
At Redbird Real Estate, we specialize in residential sales, property management, and commercial real estate services in and around Franklin,...
Franklin, Tennessee
View full profile